(updates as of November 11, 2009)
Ascensus is committed to protecting the privacy of its customers and others who visit our website or send us information via email. The Privacy and Security Statement below outlines how we collect and use information. It also tells you what to do if you do not want your personal information collected.
Personal Information and Privacy
Each time you visit our website, our web server automatically recognizes and gathers non-personally identifying information such as but not limited to your computer’s IP address, browser software, operating system, pages viewed and duration of your visit. This information is not linked to any personally identifiable information.
In addition to information automatically collected we may also collect through surveys or questionnaires personally identifiable information (“PII”) such as e-mail addresses, name and address, telephone number; and customer-specific identifiers such as ID, TIN, etc. In cases where PII is collected Ascensus takes precautions to ensure the security of this information.
The information we collect is used to help us better understand how visitors utilize the site and enhance the overall website experience. It is also used to notify customers about updates to our website, and is shared only with agents or contractors to assist in providing support for our internal operations. The information is disclosed when we are legally required to do so, which may be at the request of governmental authorities conducting an investigation to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website. The information also may be provided to a successor entity in connection with a corporate merger, consolidation, sale of assets, or other corporate change respecting the website.
Upon request, visitors can obtain copies of their PII that may be collected by this site or have their PII removed.
This site may or may not contain personal information from time to time. To ensure the security of any personal information on this site, users may only access portions of this site that contain such information using a browser equipped with 128-bit encryption or higher.
Email submissions over the Internet may not be secure. Please consider this fact before emailing any personal or confidential information.
Most web browsers can be configured to reject cookies, or to notify you if a cookie is sent to you. If you are not sure whether your web browser has these capabilities you should contact the software manufacturer or your Internet service provider. If a user rejects a cookie, certain areas of the website may not function properly. The affected areas may include but are not limited to the following: inability to access certain areas of the website, inconvenience of having to enter personal information more often, and navigation ability throughout the website.
Ad Server Companies
We do not partner with or have special relationships with any ad server companies.
This website contains links to other sites that may be helpful to our clients. Ascensus provides these links for your convenience and is not responsible for the accuracy or completeness of these external sites. Ascensus is not responsible for the content or privacy practices of external sites and encourages you to review the privacy policies of those sites before you use them.
Compliance with Gramm-Leach Bliley
Ascensus may have access to customers’ non-public personal information (“NPI”), as that term is defined by the Gramm-Leach Bliley Act of 1999 and the various regulations promulgated thereunder (“GLB”). Although Ascensus is not a “financial institution” as defined by GLB, many of Ascensus’ clients and customers are “financial institutions” subject to GLB. Ascensus will use NPI only in connection with providing services contracted for by customers’ financial institutions. Except as necessary to provide such services, Ascensus will not sell, share or rent NPI to persons or entities other than the customers’ financial institutions. Other provisions of GLB, such as the notification requirements and the “opt-out” provisions are the responsibility of the financial institution and not Ascensus. As of the date that Ascensus adopted this policy, most products and services provided by Ascensus did not involve the collection of, or access to, NPI, with the exception of processing of certain retirement accounts and certain of Ascensus’ web hosting services. Ascensus will limit access to NPI to Ascensus employees and agents that need to know the NPI for business reasons. All Ascensus employees are trained to respect the privacy of NPI, and those who violate this policy will be subject to discipline. Ascensus reserves the right to modify its policy regarding NPI at any time. If Ascensus changes its policy regarding NPI, Ascensus will post notification of the change on this website within a reasonable time after the change. If at any point Ascensus decides to use NPI in a manner different from that stated above, Ascensus will notify the affected financial institutions. Users should review this privacy statement regularly.
Except as expressly stated upon initial access to a specific Ascensus website or section of such site, this website does not direct content to Minors and does not intend to collect personal information from Minors and therefore is not subject to the Child Online Privacy Protection Act.
If you allow your minor child, or a child for whom you are legal guardian (a "Minor"), to access and use this website, you agree that you will be solely responsible for: (i) the online conduct of such Minor; (ii) monitoring such Minor's access to and use of this website and (iii) the consequences of any use.
Please also visit our Terms and Conditions of Use section establishing the use, disclaimers, and limitations of liability governing the use of our website.
By using our site, you consent to the collection, use, and storage of your personal and non-personal information as described in this policy. We may amend this policy from time to time; if we do, we will post those changes on this page within a reasonable time after the change so that you are aware of what information we collect and how we intend to use it.
If you have questions regarding the Terms and Conditions of Use or have privacy related questions, please contact us. We can be reached via e-mail at PrivacyNotice@ascensus.com.