Best-in-Class Service
Earned Best-in-Class1 status in the following categories:
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| Overall satisfaction |
Employee service representative support |
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| Employer service representative support |
Employee statements/reporting |
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| Transaction processing |
ERISA compliance services |
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| DALBAR
2014 DALBAR Financial Services Communications Seal
for our employer website2
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Top Workplace
Voted a Top Workplace
4 years in a row
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NQR
National Quality Review 5-star rating for service quality3
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1Source: 2014 Ascensus Employer Survey. A survey score of 6.0 or above on a 7-point scale is considered "Best in Class.”
2Source: 2014; Defined Contribution WebMonitor Quarterly Leadership Report
3National Quality Review’s 5-Star rating is awarded to clients whose four-quarter rolling average compares favorably to the top quartile of the NQR Benchmark for the prior year. The Ascensus College Savings’ Client Service Processing Teams achieved the NQR 5-Star rating with an average quality rating of 99.2%.