About Ascensus

Award-winning service

Best-in-Class Service
Earned Best-in-Class1 status in the following categories: 
 
 
 
  
 Overall satisfaction   Employee service representative support
 
 
 Employer service representative support  Employee statements/reporting  
 
 
 Transaction processing    ERISA compliance services
 
 
 
 DALBAR 
2014 DALBAR Financial Services Communications Seal 
for our employer website2
 Top Workplace  
Voted a Top Workplace
4 years in a row
 
NQR  
National Quality Review 5-star rating for service quality3
 
1Source: 2014 Ascensus Employer Survey. A survey score of 6.0 or above on a 7-point scale is considered "Best in Class.”
2Source: 2014; Defined Contribution WebMonitor Quarterly Leadership Report 
3National Quality Review’s 5-Star rating is awarded to clients whose four-quarter rolling average compares favorably to the top quartile of the NQR Benchmark for the prior year. The Ascensus College Savings’ Client Service Processing Teams achieved the NQR 5-Star rating with an average quality rating of 99.2%.
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